Program Manager Sr.
Staffing Manager:
Shelby Moroney,
Job Title/# Position(s) Open:
Program Manager – (1 position)
Job Location (Include Zip Code):
Department of Veterans Affairs, AITC
Contract:
Yes
Requesting Agency:
Department of Veterans Affairs
Shift Schedule/Hours Per Week:
ONSITE: Monday – Friday Shift Day Shift 40Hrs
Pre-Employment Checks:
Yes
Degree/Education Required:
Required:
- Bachelor’s Degree in Engineering, Computer Science, or related scientific /technical discipline
- 10 years work experience
- 2 years of additional work experience can be substituted for 1 year of college
Start Date:
ASAP
Interview Process:
Pre-screening interview by Tucker Rose Associate, Interview by Prime Contractor, and interview by Government Manager.
Job Description
A Program Manager must have experience with diverse IT projects both large and small. Must be able to manage a portfolio of projects. Must be well versed in full systems development life cycle, enterprise wide network engineering, strategic information planning, business process reengineering, structure and management practices. Must be able to identify and mitigate risks to the program. Must be able to manage to cost, schedule and performance.
JOB RESPONSIBILITIES:
The Contractor shall provide Business Continuity Program (BCP) support for Business Continuity Management programs at Enterprise Operations (SDE EO) data centers by organizing and assisting in managing Business Continuity (BC) project initiatives. The Contractor shall utilize a Work Breakdown Structure (WBS), to include coordinating routine updates to the detailed information supporting the Business Continuity procedures, which includes:
1. Contact lists,
2. Personnel assignments lists,
3. Hardware and software specifications,
4. Disaster recovery procedures,
5. Application testing procedures,
6. Application infrastructure diagrams,
7. Vital records inventory lists,
8. Off-site backup schedules,
The Contractor shall coordinate electronic access to business continuity plans and procedures and assist in administering the SDE EO’s software packages containing the BC plans. The Contractor shall coordinate all software installations with the appropriate VA systems administrators and security managers prior to introducing new VA approved software to the SDE EO network. The Contractor shall maintain the BCP software including all administrative and security controls at the application level including:
1. Creating user accounts,
2. Establishing and maintaining security profiles in the application,
3. Training users,
4. Monitoring plans,
5. Facilitating planning,
6. Installing software release updates
The Contractor shall:
1. Support Virtual Corporation’s Sustainable Planner business continuity management software and create reports using VA’s Crystal Reports.
2. Maintain professional certification such as Disaster Recovery International’s (DRI) Certified Business Continuity Professional (CBCP) certification or equivalent training or experience at the Contractor’s expense.
3. Design and maintain Business Contingency Plans including designing and maintaining the SDE EO VA management approved written Business Contingency (BC) plans for emergency preparedness, disaster recovery, and business resumption. The Contractor shall design the format of the plans based on guidance received from SDE EO Program office coordinated with COR and with SDE EO Government approval, then coordinate the creation, maintenance, and testing of the VA management approved SDE EO’s BC plans with the VA stakeholders.
4. Conduct Gap Analysis, including conducting full business continuity gap analysis for all levels of the organization (for each major business function, and for each critical system, the Contractor shall assure that all business continuity steps are conducted including
a. Risk assessments,
b. Business impact analysis,
c. Continuity strategy development,
d. Plan creation (emergency preparedness, disaster recovery, and business resumption),
e. Required BC training,
f. Plan maintenance,
g. Tabletop testing and/or disaster recovery exercise);
The Contractor shall document process weaknesses determined by the analysis and implement process improvements as instructed.
5. Conduct tests and exercises including ensuring that all technical components of the Business Continuity plans are successfully tested at least annually, or whenever changes are made to those components. The Contractor shall plan and coordinate at least one simulation exercise a year, involving all critical systems, applications and business units including:
a. An annual test of selected computer systems at the designated hot sites
b. Establishing the testing schedule and coordinating the testing with all VA corporate datacenter offices, other involved Government agencies and offices
c. Documenting and provide to the COR the results of all tests and exercises
d. Identifying and recommending any enhancements to the Business Continuity plans and procedures.
6. Review, analyze and recommend processes and procedures for current VA management approved business processes, directives and handbooks, and other business policies and practices for Enterprise Operations. All recommendations shall be reviewed and approved by Government representatives prior to implementing any change. Based on Government approval, the Contractor shall establish and implement VA management approved processes relating to BC for the SDE EO data center hot sites. The Contractor shall also participate in examining and if necessary reengineering existing VA management approved processes to improve SDE EO DCO.
7. Provide training and awareness including establishing, implementing, monitoring and tracking training for all VA personnel with specific Business Continuity responsibilities, and report training status to SDE EO management.
8. Execute emergency procedures including providing 24x7x365 on-call support for any emergency which may require activation of all or part of the Business Continuity plans in the event that activation is required, serving as liaison between the Crisis Management team (i.e. senior
management) and the Business Continuity teams (i.e. the teams recovering operations at the alternate facilities and the teams restoring operations at the alternate workspace recovery site).
9. Maintain VA Sustainable Planner Software including managing the BCM program utilizing VA Sustainable Planner software for core documentation, planning, and audit compliance.
BASIC QUALIFICATIONS:
Require a Program Manager with extensive experience in the following technical fields: Disaster Recovery program management, COOP, Certified Business Continuity Professional (CBCP) and Sustainable Planner is a plus.
DESIRED SKILLS:
Self-motivated and assertive
Ability to set priorities and adapt to changes in a quickly and professionally
Excellent oral and written communication skills
Ability to interact with internal and external stakeholders at every level
Ability to use discretion when handling confidential information
Strong analytical, reasoning and problem solving skills
Shelby Moroney,
Job Title/# Position(s) Open:
Program Manager – (1 position)
Job Location (Include Zip Code):
Department of Veterans Affairs, AITC
Contract:
Yes
Requesting Agency:
Department of Veterans Affairs
Shift Schedule/Hours Per Week:
ONSITE: Monday – Friday Shift Day Shift 40Hrs
Pre-Employment Checks:
Yes
Degree/Education Required:
Required:
- Bachelor’s Degree in Engineering, Computer Science, or related scientific /technical discipline
- 10 years work experience
- 2 years of additional work experience can be substituted for 1 year of college
Start Date:
ASAP
Interview Process:
Pre-screening interview by Tucker Rose Associate, Interview by Prime Contractor, and interview by Government Manager.
Job Description
A Program Manager must have experience with diverse IT projects both large and small. Must be able to manage a portfolio of projects. Must be well versed in full systems development life cycle, enterprise wide network engineering, strategic information planning, business process reengineering, structure and management practices. Must be able to identify and mitigate risks to the program. Must be able to manage to cost, schedule and performance.
JOB RESPONSIBILITIES:
The Contractor shall provide Business Continuity Program (BCP) support for Business Continuity Management programs at Enterprise Operations (SDE EO) data centers by organizing and assisting in managing Business Continuity (BC) project initiatives. The Contractor shall utilize a Work Breakdown Structure (WBS), to include coordinating routine updates to the detailed information supporting the Business Continuity procedures, which includes:
1. Contact lists,
2. Personnel assignments lists,
3. Hardware and software specifications,
4. Disaster recovery procedures,
5. Application testing procedures,
6. Application infrastructure diagrams,
7. Vital records inventory lists,
8. Off-site backup schedules,
The Contractor shall coordinate electronic access to business continuity plans and procedures and assist in administering the SDE EO’s software packages containing the BC plans. The Contractor shall coordinate all software installations with the appropriate VA systems administrators and security managers prior to introducing new VA approved software to the SDE EO network. The Contractor shall maintain the BCP software including all administrative and security controls at the application level including:
1. Creating user accounts,
2. Establishing and maintaining security profiles in the application,
3. Training users,
4. Monitoring plans,
5. Facilitating planning,
6. Installing software release updates
The Contractor shall:
1. Support Virtual Corporation’s Sustainable Planner business continuity management software and create reports using VA’s Crystal Reports.
2. Maintain professional certification such as Disaster Recovery International’s (DRI) Certified Business Continuity Professional (CBCP) certification or equivalent training or experience at the Contractor’s expense.
3. Design and maintain Business Contingency Plans including designing and maintaining the SDE EO VA management approved written Business Contingency (BC) plans for emergency preparedness, disaster recovery, and business resumption. The Contractor shall design the format of the plans based on guidance received from SDE EO Program office coordinated with COR and with SDE EO Government approval, then coordinate the creation, maintenance, and testing of the VA management approved SDE EO’s BC plans with the VA stakeholders.
4. Conduct Gap Analysis, including conducting full business continuity gap analysis for all levels of the organization (for each major business function, and for each critical system, the Contractor shall assure that all business continuity steps are conducted including
a. Risk assessments,
b. Business impact analysis,
c. Continuity strategy development,
d. Plan creation (emergency preparedness, disaster recovery, and business resumption),
e. Required BC training,
f. Plan maintenance,
g. Tabletop testing and/or disaster recovery exercise);
The Contractor shall document process weaknesses determined by the analysis and implement process improvements as instructed.
5. Conduct tests and exercises including ensuring that all technical components of the Business Continuity plans are successfully tested at least annually, or whenever changes are made to those components. The Contractor shall plan and coordinate at least one simulation exercise a year, involving all critical systems, applications and business units including:
a. An annual test of selected computer systems at the designated hot sites
b. Establishing the testing schedule and coordinating the testing with all VA corporate datacenter offices, other involved Government agencies and offices
c. Documenting and provide to the COR the results of all tests and exercises
d. Identifying and recommending any enhancements to the Business Continuity plans and procedures.
6. Review, analyze and recommend processes and procedures for current VA management approved business processes, directives and handbooks, and other business policies and practices for Enterprise Operations. All recommendations shall be reviewed and approved by Government representatives prior to implementing any change. Based on Government approval, the Contractor shall establish and implement VA management approved processes relating to BC for the SDE EO data center hot sites. The Contractor shall also participate in examining and if necessary reengineering existing VA management approved processes to improve SDE EO DCO.
7. Provide training and awareness including establishing, implementing, monitoring and tracking training for all VA personnel with specific Business Continuity responsibilities, and report training status to SDE EO management.
8. Execute emergency procedures including providing 24x7x365 on-call support for any emergency which may require activation of all or part of the Business Continuity plans in the event that activation is required, serving as liaison between the Crisis Management team (i.e. senior
management) and the Business Continuity teams (i.e. the teams recovering operations at the alternate facilities and the teams restoring operations at the alternate workspace recovery site).
9. Maintain VA Sustainable Planner Software including managing the BCM program utilizing VA Sustainable Planner software for core documentation, planning, and audit compliance.
BASIC QUALIFICATIONS:
Require a Program Manager with extensive experience in the following technical fields: Disaster Recovery program management, COOP, Certified Business Continuity Professional (CBCP) and Sustainable Planner is a plus.
DESIRED SKILLS:
Self-motivated and assertive
Ability to set priorities and adapt to changes in a quickly and professionally
Excellent oral and written communication skills
Ability to interact with internal and external stakeholders at every level
Ability to use discretion when handling confidential information
Strong analytical, reasoning and problem solving skills